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There are a variety of people working across the Diocese to support their benefices and parishes with administration and a variety of support and management activities. This page has been developed to provide you with useful information, advice and support, and links to people and websites that might be helpful to you. We are developing a list of parish administrators in our Diocese that you can contact for advice and support in your role – please take a look at the section below for further details.
We expect that many churches and benefices will already have developed an office manual, with details of how to do things. If you don’t have one yet, you can find templates on the Parish Resources website, or by searching on Google, or asking other administrators across the Diocese. We encourage you to share your handbooks with us, so we can put some on this webpage as templates for others to use.
We keep an up-to-date record of all our parish administrative staff so we can keep you informed of any new legislation, church procedures, hints and tips and so on, so please do let know your details. Your information will only be used in line with our GDPR policy.
There are many things that administrative staff need to know, and the list of FAQs below will help to provide some of those answers. Do let us know if there is anything else we can add to this list.Where can I find out about parish fees, annual accounts and other financial issues? By calling or emailing the Finance Team at Church House via Reception on 01452 410022 or
I have questions about the Annual Parochial Church Meeting (APCM), the Parochical Church Council (PCC), parish systems or church systems – who can help me? Your Archdeacon will be able to help you with this. You can contact them at the Bishop’s Office on 01452 835581 or ,
Where can I find out more about the General Data Protection Regulations (GDPR)? On the GDPR page of our website, here.
Where are the church representation rules? On the Church of England website here.
Who can tell me about buildings, capital costs and fundraising? The church buildings team can help you. Contact them on 01452 835593 or , or go to their webpage here: gloucester.anglican.org/parish-resources/church-buildings-and-churchyards/. If you would like to explore funding for revenue costs for a new project, you can find out more about the LIFE Development Fund here.
I need help with social media and website development – where do I go? To our Communications page on the diocesan website here or contact them on 01452 835512 or
How can I find out more about Stewardship? Please see the Stewardship resources, here.
Where can I get training? There are a number of options for providing training. You can contact another administrator in a different location who has experience in the area you need training – see list at the bottom of this page. You can access training through your local library: www.gloucestershire.gov.uk/libraries/find-a-library/. GEL provides training: www.glosenterprise.co.uk/.
Who do I ask for HR information and advice? We have provided some template documents and information on this page. Further HR information can be found on the HR pages here. Any other HR queries will be dealt with by the HR and Safeguarding team via Reception at Church House on 01452 410022 or
I have a question that isn’t included in this list – who do I ask? Contact Reception at Church House in the first instance, and they will be able to help you, or refer you to someone who can. 01452 410022 or. Do have a look on this website first, as you might be able to find what you are looking for by using the search button.
Help from parish administrators in our Diocese
We are developing a list of parish administrators who will be able to provide some, or all, of the following:
- sharing office handbooks, manuals, policies and procedures
- providing general support with administrative queries
- providing advice on GDPR
- providing training and support on using ChurchSuite or Excel management tools
- offering their church buildings as venues for events
- maintaining records such as HR, insurance, health and safety, risk assessments for activities
Please email them first, with a brief description of your query and your contact details
We will provide regular opportunities for training and development. In March 2019 we held a training event on ChurchSuite – further details can be found here: https://www.gloucester.anglican.org/event/church-administrative-tool-free-churchsuite-taster-session/. On 10 October 2019, we are holding a joint event for incumbents and their administrative staff at Cheltenham Chase Hotel, Charlton Kings. Please see the attached invitation for further information
If you have employees, you will need to make sure that you keep accurate personnel records for each member of staff. The following documents will be helpful for you if you have any HR-related queries.
See also: resources for …