Publications can be ordered by post or e-mail.
Please remember to include your purchase order number if you need this to appear on your invoice.
Postage and Packing
Our current postage and packing charges as of 1 September 2019 are as follows:
|For orders up to £35.00||£4.00|
|For orders between £36.00 and £55.00||£5.50|
|For orders between £56.00 and £115.00||£7.50|
|For orders over £116.00||FREE|
Delivery of your Order
We aim to dispatch your order within ten working days, and usually send by Royal Mail Second Class post. At busy times your order may take slightly longer: please be patient with us! Please note that the Jumping Fish office may be closed during school holidays.
Please be advised that during this extraordinary time, the majority of colleagues are working from home. This may mean there is a further delay with posting your item(s). If you have any enquiries or concerns regarding delivery, please do not hesitate to get in touch.
Paying for your Order
Payment is due within thirty days of your invoice date. We accept payment by cheque (which can be sent with your order), or BACs.
In line with current UK Data Protection provision, your details will be entered onto our system and held securely for a reasonable length of time, so that we can process your order and payment. In addition, from time to time, we would like contact you with details of new publications or other promotions which we think will be of interest to you: if you would like to receive these communications, please tick the box on your order form.